Privacy Policy

At Revive Healing, your privacy and the confidentiality of your personal information are of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your information during your interactions with us.

1. Information We Collect

We collect personal information necessary to provide you with Self Directed Healing (SDH) services, such as:

  • Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.

  • Health and Emotional Data: Information you voluntarily share during your sessions related to your emotional, physical, or mental well-being.

  • Payment Information: Billing and payment details for service transactions.

2. How We Use Your Information

Your information is used solely to:

  • Schedule and manage your appointments.

  • Provide SDH services and track your progress.

  • Communicate with you about your sessions or related services.

  • Maintain compliance with professional standards and applicable laws.

We will never use your information for marketing purposes without your explicit consent.

3. Confidentiality and Session Privacy

All information shared during SDH sessions is confidential and protected. Your information will only be disclosed under the following circumstances:

  • With your written consent.

  • When required by law, such as in response to a court order or subpoena.

  • If the practitioner reasonably believes there is an imminent risk of harm to you or others.

  • To prevent or report illegal activity.

4. Data Storage and Security

We take all reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure storage of physical and digital records.

  • Use of encrypted communication for online sessions.

  • Limited access to personal data, restricted to the practitioner or necessary administrative personnel.

Despite these measures, no system can guarantee 100% security, and you acknowledge that you provide information at your own risk.

5. Third-Party Services

We may use third-party platforms for scheduling, payments, or communication (e.g., Stripe, Acuity/) These services are bound by their own privacy policies. We recommend reviewing these policies to understand how your data is managed by these providers.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your information.

  • Correction: Update or correct any inaccuracies.

  • Deletion: Request the deletion of your records, subject to legal or professional obligations.

  • Withdraw Consent: Revoke any previously provided consent for using your data.

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be communicated via email or our website.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Nicolette Lamb
Revive Healing